Returns & Exchanges
All product returns and exchanges require a proof of purchase (receipt, credit card statement or invoice). Simply contact customer service via the contact page for more information.
Ocean & Earth 1 Year Limited Warranty
Our products are guaranteed against faulty workmanship or defective materials for a period of 12 months from date of purchase. O&E will replace or repair your product upon inspection of your claim. The warranty doesn’t not cover fin cuts, natural wear and tear or abuse. A blunt edge on your fins is necessary to eliminate chances for cutting your leash. Warranty is voided if the product is used for commercial means.
Order Fulfillment Policy
Upon receipt of your order from oceanearth.us, we will strive to have it packed and shipped as soon as possible. Please allow for up to 1-2 business days for order processing and to be shipped.
Flat Rate Shipping – Continental US
|$0 - $25||$8.95|
|$25 - $50||$10.95|
|$50 - $75||$12.95|
|$75 - $100+||$14.95|
- All rates subject to change
- Additional charges will be applied for orders shipping to AK, HI, PR, Canada & Mexico
- Additional $20 shipping fee will be applied to all coffin boardbag orders
- All orders will be shipped by FedEx
Ocean & Earth USA also sells and ships to the following countries:
- Costa Rica
For more information on how to place an order shipping outside of the United States, please email email@example.com
Please also note that customers ordering outside the US will be responsible for shipping, tariff, VAT and duties on any and all products.